Terms and Conditions

Welcome to QNB. By accessing or using our services, including our website, mobile apps, and online banking platforms (collectively referred to as "Services"), you agree to comply with and be bound by the following Terms and Conditions. If you do not agree to these Terms, please do not use our Services.

1. General Provisions

  • Eligibility: You must be at least 18 years old and have the legal capacity to open a bank account under the laws of your country of residence.

  • Account Opening: To access our Services, you must open an account with [Bank Name] by completing the required documentation. You agree to provide accurate, current, and complete information.

2. Use of Services

  • Account Management: You may access, manage, and close your account at any time through our online banking platform or in person at a branch.

  • Transactions: You agree to conduct all transactions through authorized means, ensuring you have sufficient funds in your account before making any payments, transfers, or withdrawals.

  • Security: You are responsible for maintaining the confidentiality of your account details, including login credentials. Notify us immediately if you suspect any unauthorized access to your account.

3. Fees and Charges

  • Service Fees: [Bank Name] may charge fees for certain services such as account maintenance, ATM usage, wire transfers, etc. These fees will be disclosed to you at the time of service.

  • Changes to Fees: We reserve the right to change or modify our fees at any time. You will be notified of any changes via email or other communication channels.

4. Privacy and Data Protection

  • Personal Information: We collect, store, and process personal data in accordance with applicable privacy laws and regulations. For more information, refer to our Privacy Policy.

  • Third-Party Services: Our Services may include links to third-party websites. We are not responsible for the content, policies, or practices of those sites.

5. Limitation of Liability

  • Service Interruptions: [Bank Name] does not guarantee uninterrupted access to its Services. We are not responsible for any damages caused by service outages or disruptions.

  • Loss of Funds: We are not liable for any loss or damage to your funds except in cases of gross negligence or fraud on our part.

6. Dispute Resolution

  • Arbitration: Any disputes between you and [Bank Name] will be resolved through binding arbitration under the laws of [Country/State].

  • Governing Law: These Terms and Conditions shall be governed by and construed in accordance with the laws of [Country/State].

7. Account Closure and Termination

  • Right to Terminate: We reserve the right to terminate or suspend your account for any reason, including suspicious activities or non-compliance with these Terms.

  • User Termination: You may terminate your account at any time by notifying [Bank Name] in writing. Upon termination, all outstanding balances or obligations must be settled.

8. Amendments

  • [Bank Name] may update or modify these Terms at any time. Any changes will be communicated to you through the provided contact information, and continued use of our Services will constitute acceptance of the updated terms.